14-Day Refund Policy of Geaux IT Systems LLC
Geaux IT Systems offers a 14-day satisfaction guarantee on our SEO Service Plans.
If you are unhappy with your service, you may submit a written request of cancellation of service and request of a refund.
Notice of cancellation must be made via e-mail to firstname.lastname@example.org.
Due to procedures in place, some of our services are not entitled to a refund once purchased.
However, customers may request a refund in they are dissatisfied with any Search Engine Optimization plan services within 14-days of the initial payment of service.
Since services are conducted on a monthly plan basis, a refund will only be issued for the above listed services if requested within 14 days of the INITIAL (First Month) purchase.
Any month thereafter, can be cancelled by the plan holder, but will NOT be entitled to a refund.
Web Design Services are only eligible for a refund if:
• Written requests by customer are not completed by the designer, solely at fault of the designer (this does not include instances of designers waiting on customers for pending information or details)
Domain purchases, transfers, renewals, and web hosting service plans are non-refundable for any reason.
As a customer, you are responsible for understanding this refund policy upon purchasing any product or services at our web site.
However, we realize that exceptional circumstance can take place with regard to the character of the product or services we provide.
If you have any problems with your services, please contact us via email@example.com or (225) 435-4237.
We value each of our customers and would love the opportunity to resolve any problems or concerns you may have.
If you are still unsatisfied, please let us know within the 14-day timeframe and we will issue a full refund of your initial payment.
Requests for a refund are accepted within the period of 1 week after the request is placed.